Privacy Policy

AeroDrone Surveys
Last updated: 3 August 2026
 

1. Introduction

AeroDrone Surveys ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you:

• Visit or use our website;

• Contact or communicate with us;

• Request a quotation or engage our services;

• Work with us as a client, supplier, contractor or professional partner;

• Visit or work on a site where we are providing services;

• Interact with our surveying, engineering, inspection, mapping or data collection activities; or

• Otherwise provide personal information to us.

Our services may include land and topographical surveying, engineering surveying, GNSS/GPS surveying, aerial and drone surveying, photogrammetry, mapping, measurement, site monitoring, inspections, stockpile and volumetric measurement, CAD and digital data production and other associated professional services.

This Privacy Policy applies to the business as a whole and is not limited to any particular surveying technology or data collection method.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
 

2. Who We Are

AeroDrone Surveys provides professional surveying, mapping, measurement, data collection and associated services to clients including construction companies, developers, housebuilders, engineering organisations, consultants, landowners and other commercial clients.

For the purposes of UK data protection legislation, AeroDrone Surveys will normally act as the data controller where we determine why and how personal information is processed.

In some circumstances, particularly when processing information solely on the instructions of a client, we may act as a data processor on behalf of that client.
 

3. Information We May Collect

The information we collect depends on how you interact with us and the services we are providing.

Contact and Identity Information

We may collect:

• Name;

• Company or organisation;

• Job title;

• Business address;

• Email address;

• Telephone or mobile number; and

• Other contact information you provide to us.

Client and Project Information

When providing our services, we may collect and process:

• Client contact details;

• Site contact details;

• Site addresses;

• Development or project names;

• Plot, phase or project references;

• Survey instructions;

• Project specifications;

• Drawings and design information;

• Site access information;

• Purchase orders;

• Contract information;

• Project correspondence;

• Health and safety information;

• Risk assessments and method statements;

• Site permissions and approvals; and

• Other information required to deliver the project.

Financial and Transaction Information

We may process information including:

• Billing details;

• Purchase order information;

• Invoice records;

• Payment records;

• Transaction history; and

• Accounting information.

We do not normally directly store complete payment card information.

Surveying and Geospatial Information

Our services may involve collecting and processing:

• Survey observations;

• GNSS/GPS coordinates;

• Topographical information;

• Site levels;

• Ground features;

• Buildings and structures;

• Utilities and infrastructure information;

• Point clouds;

• Orthomosaic imagery;

• Photographs;

• Videos;

• Aerial imagery;

• Digital terrain models;

• Digital surface models;

• 3D models;

• Stockpile information;

• Volumetric measurements;

• Site progress information;

• CAD drawings;

• Mapping information; and

• Other geospatial or engineering information.

Most surveying information does not constitute personal information.

However, depending on the location and nature of the survey, some information may contain or reveal information relating to identifiable individuals.

Photographs, Video and Imagery

Our work may require photography, video or other imaging from:

• Ground-based cameras;

• Mobile devices;

• Surveying equipment;

• Unmanned aircraft systems (drones); or

• Other specialist equipment.

Individuals, vehicles, properties or other identifiable information may occasionally appear incidentally within imagery.

The purpose of such imagery is normally to record, measure, inspect or survey the site rather than identify individuals.

Website and Technical Information

When you use our website, we may automatically collect technical information such as:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Pages visited;

• Approximate location;

• Date and time of access;

• Referring website; and

• Website interaction information.

This information may be collected through cookies and similar technologies.
 

4. How We Collect Information

We may obtain information:

• Directly from you;

• From your employer or organisation;

• Through our website;

• Through email, telephone or other communications;

• Through quotations and contracts;

• During site visits;

• During surveying activities;

• Through GNSS/GPS equipment;

• Through aerial or drone surveys;

• Through photography or video;

• Through drawings and project documentation supplied by clients;

• From contractors, consultants and other project stakeholders;

• From publicly available sources; and

• Through software and technology used to provide our services.
   

5. How We Use Personal Information

We may process personal information to:

• Respond to enquiries;

• Prepare quotations and proposals;

• Enter into and administer contracts;

• Provide surveying and associated professional services;

• Plan and manage projects;

• Arrange site visits;

• Coordinate with clients, contractors and site personnel;

• Conduct surveys and inspections;

• Process survey information;

• Produce drawings, models, reports and other deliverables;

• Maintain survey and project records;

• Provide technical support;

• Process invoices and payments;

• Maintain financial and accounting records;

• Manage suppliers and subcontractors;

• Manage health and safety;

• Prepare risk assessments and method statements;

• Manage operational and site safety;

• Manage aviation safety where drones are used;

• Investigate incidents, complaints or disputes;

• Maintain appropriate insurance records;

• Establish, exercise or defend legal claims;

• Protect our systems and business;

• Prevent fraud or misuse;

• Improve our services;

• Maintain our website; and

• Comply with legal and regulatory requirements.
   

6. Lawful Bases for Processing

UK GDPR requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon the following.

Contract

Processing may be necessary to enter into or perform a contract.

For example, we may need client contact and project information to arrange and deliver a survey.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests do not override the rights and freedoms of individuals.

Our legitimate interests may include:

• Providing professional surveying services;

• Managing projects;

• Maintaining client and supplier relationships;

• Operating and developing our business;

• Maintaining accurate project records;

• Ensuring site and operational safety;

• Protecting our business and property;

• Improving our services; and

• Establishing or defending legal claims.

Legal Obligation

We may process information where necessary to comply with legal or regulatory obligations, including those relating to:

• Taxation;

• Accounting;

• Employment;

• Health and safety;

• Aviation;

• Insurance; and

• Legal proceedings.

Consent

Where consent is the appropriate lawful basis, we will obtain consent before processing the relevant information.

Where processing relies upon consent, that consent may normally be withdrawn at any time.
 

7. Surveying, Photography and Data Collection

Surveying inherently involves collecting information about land, buildings, infrastructure and development sites.

AeroDrone Surveys may use a range of technologies and methods depending on the requirements of a project.

These may include:

• GNSS/GPS surveying;

• Total station surveying;

• Laser scanning;

• Photogrammetry;

• Ground photography;

• Aerial photography;

• Drone/UAS surveying;

• Digital mapping;

• Remote sensing; and

• Other measurement technologies.

Our primary purpose when collecting this information is to accurately survey, measure, map, monitor or inspect a site.

We do not undertake surveying activities for the purpose of monitoring individuals.

Where individuals or other identifiable information are incidentally captured during surveying activities, we will only process that information where there is an appropriate lawful basis.

Where reasonably practicable, we will use appropriate survey planning and working methods to minimise unnecessary collection of personal information.
 

8. Drone and Aerial Operations

Where appropriate, AeroDrone Surveys may use unmanned aircraft systems ("drones") as one of several methods of collecting survey information.

Aerial surveys may capture photographs and geospatial information covering construction sites, development sites, commercial property, residential developments, land, infrastructure and surrounding areas.

Individuals and vehicles may occasionally appear within this imagery.

Drone operations are undertaken for legitimate surveying, inspection, mapping, measurement and associated commercial purposes and not for covert surveillance.

Where reasonably practicable, flight planning, operating altitude, camera positioning and survey methodology will be used to minimise unnecessary capture of individuals or property outside the required survey area.
 

9. Sharing Personal Information

We do not sell personal information.

Where necessary, we may share information with:

• Our clients;

• Contractors;

• Subcontractors;

• Engineering consultants;

• Surveying professionals;

• Other project consultants;

• Professional advisers;

• Accountants;

• Insurance providers;

• IT providers;

• Website and hosting providers;

• Cloud storage providers;

• Survey processing providers;

• Photogrammetry and mapping platforms;

• Software providers;

• Regulatory authorities;

• Emergency services; and

• Law enforcement or other authorities where required by law.

Information will only be shared where reasonably necessary and appropriate.
 

10. Specialist Software and Data Processing

We use specialist software and digital platforms to process, manage, store and deliver surveying information.

This may include CAD, cloud storage, photogrammetry, mapping, GNSS processing, project management and survey delivery platforms.

Survey data may, for example, be processed or hosted using specialist platforms such as Propeller.

We take reasonable steps to ensure that organisations processing personal information on our behalf provide appropriate data protection and security safeguards.
 

11. International Data Transfers

Some technology and software providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure the transfer complies with applicable UK data protection legislation.

Depending on the destination and provider, safeguards may include UK adequacy regulations, contractual protections or other legally recognised international transfer mechanisms.
 

12. Data Security

We take reasonable technical and organisational measures to protect information against:

• Unauthorised access;

• Loss;

• Destruction;

• Alteration;

• Unauthorised disclosure; and

• Misuse.

Measures may include:

• Controlled system access;

• Password protection;

• Secure data storage;

• Access permissions;

• Backup procedures;

• Secure cloud services;

• Appropriate cybersecurity measures; and

• Limiting access to individuals who require information for legitimate business purposes.

Project and survey information may be stored within our own data infrastructure and approved third-party data centres or cloud platforms.
 

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend upon:

• The type of information;

• Project requirements;

• Client requirements;

• Contractual obligations;

• Professional requirements;

• Insurance requirements;

• Tax and accounting requirements;

• Regulatory requirements; and

• Potential legal claims.

Survey data and project records may need to be retained following project completion to provide an appropriate professional record of the services undertaken.

When information is no longer required, we will take appropriate steps to securely delete, destroy or anonymise it.

Requests for deletion will be considered in accordance with applicable data protection legislation and any overriding legal, contractual, regulatory or professional requirements.
 

14. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Cookies may be used for:

• Essential website functionality;

• Website security;

• Remembering user preferences;

• Measuring website performance; and

• Understanding how visitors use our website.

Where required, non-essential cookies will only be used after appropriate consent has been obtained.

Users can also control cookies through their browser settings.

Additional information may be provided through a separate Cookie Policy or cookie consent tool on our website.
 

15. Marketing Communications

We may communicate with existing and prospective business clients about our professional services where permitted by law.

Where consent is legally required, we will obtain it before sending marketing communications.

You may request that we stop sending marketing communications at any time.

We do not sell personal information to third parties for marketing purposes.
 

16. Your Data Protection Rights

Depending on the circumstances, UK data protection law may provide you with the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request deletion of personal information;

• Request restriction of processing;

• Object to processing;

• Request data portability;

• Withdraw consent where processing relies upon consent; and

• Make a complaint regarding our processing of your information.

These rights are not absolute and may be subject to legal exemptions.

We may need to verify your identity before responding to certain requests.
 

17. Requests Relating to Survey Imagery or Data

If you believe that personal information relating to you has been captured or processed during one of our surveying activities, you may contact us.

To help us identify the relevant information, we may ask you to provide details such as:

• The location;

• Approximate date;

• Approximate time;

• Project or development name, if known; and

• A description of your concern.

We will investigate reasonable requests and respond in accordance with applicable data protection legislation.
 

18. Information Relating to Children

Our website and professional services are intended primarily for businesses and professional clients.

We do not intentionally collect personal information from children through our website for marketing purposes.

Children may occasionally be incidentally captured within photography or survey imagery, particularly where work takes place near residential developments, public areas, schools or other occupied locations.

Where this occurs, information will be handled in accordance with our data protection obligations and will only be retained or processed where there is an appropriate reason to do so.
 

19. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of websites operated by other organisations.

You should review the relevant organisation's privacy information before providing personal information through an external website.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• Our business;

• Our services;

• The technologies we use;

• Our data processing activities;

• Applicable legislation; or

• Regulatory guidance.

The current version will be published on our website together with its latest revision date.
 

21. Contacting Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how we have processed your information, please contact:

AeroDrone Surveys
 

Privacy/Data Protection Enquiries:
Privacy@Aerodronesurveys.co.uk
 

Registered Office:
1st Floor, Electrium Building, LAKESIDE BUSINESS PARK, Virage Point, Walkmill Way, Cannock WS11 0NH
 

Website:
www.AeroDroneSurveys.co.uk
 

Please include sufficient information to enable us to understand and respond to your request.
 

22. Complaints

If you have concerns about our use of your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to complain to the UK's independent data protection regulator, the Information Commissioner's Office (ICO).

Information about your rights and the complaints process is available directly from the ICO.